Privacy Policy
Your trust matters to us — we handle your data with care.
At Ammu, we are committed to protecting the privacy and security of every customer who visits our platform. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it safe. By using our website or placing an order, you agree to the practices described here.
Information We Collect
We collect only the information necessary to process your orders and provide you with a great shopping experience:
- Name & Contact Details — to process and communicate about your orders.
- Delivery Address — used solely to deliver your products to the right location.
- Phone Number — for delivery coordination and order-related updates only.
- Email Address — for order confirmations, tracking updates, and optional newsletters.
- Payment Information — processed securely through our payment gateway; we do not store your card details on our servers.
How We Use Your Information
- Processing and fulfilling your orders.
- Sending order confirmations, dispatch notifications, and delivery tracking links.
- Providing customer support and responding to your queries.
- Improving our products, website, and services based on usage patterns.
- Sending promotional offers or product updates (only if you have opted in; you can unsubscribe at any time).
Data Sharing & Third Parties
We do not sell, rent, or trade your personal information to any third party. We share your data only where absolutely necessary:
- Courier & Logistics Partners — to deliver your order to the specified address.
- Payment Processors — to securely handle transactions.
- Legal Authorities — only if required by law or a valid court order.
Data Security
- All sensitive data is transmitted using SSL/TLS encryption.
- Payment information is handled by PCI-DSS-compliant payment gateways.
- Access to customer data within our team is strictly restricted on a need-to-know basis.
- We regularly review and update our security protocols to prevent unauthorized access.
Cookies
Our website may use cookies to improve your browsing experience — for example, to remember your cart or login session. You can control cookie settings through your browser. Disabling cookies may affect certain features of the site.
Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of your data (subject to legal obligations).
- Opt out of marketing communications at any time via the unsubscribe link in our emails.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the updated date. We encourage you to review it periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to us.
Contact us — our team is happy to assist you.
Support email: support@ammu.in
