Natural & Handmade Products

Welcome to Ammu. By accessing or using our website and placing orders, you agree to be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our platform.

These terms apply to all visitors, customers, and users of Ammu.

1. About Ammu

Ammu is an online store specializing in natural, handmade, and traditionally crafted food and wellness products — including A2 Gir Cow Bilona Ghee, Dry Fruit Khajur Pak, and other premium natural products. Our mission is to bring the goodness of pure, artisanal products to your home across India.

2. Eligibility

Our platform is open to individuals who are 18 years of age or older. By using the site, you confirm that you are of legal age and have the legal capacity to enter into a binding agreement. Orders placed on behalf of businesses or organizations are also subject to these terms.

3. Product Information

We strive to present accurate product descriptions, ingredient information, and images. However:

Product colors and appearance may slightly vary due to photography lighting and device screens.
Since our products are natural and handmade, minor variations in color, texture, or quantity are normal and do not constitute a defect.
We reserve the right to update product descriptions, prices, and availability at any time without prior notice.

4. Ordering & Payments

By placing an order, you confirm that the information provided (name, address, contact details) is accurate and complete.
Ammu reserves the right to cancel or refuse any order at its discretion — for example, in the case of pricing errors, suspected fraud, or unavailability of stock.
All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
Payments must be made at the time of purchase. We support multiple payment methods as displayed at checkout.

5. Shipping & Delivery

Shipping is governed by our Shipping Policy. Delivery timelines are estimates and may vary based on location, courier performance, or external factors. Ammu is not liable for delays caused by courier partners or events beyond our control.

6. Cancellations & Refunds

All cancellations and refunds are governed by our Cancellation & Refund Policy. Please review it carefully before placing an order.

7. Account Security

If you create an account on Ammu, you are responsible for keeping your login credentials confidential. You agree to notify us immediately if you suspect any unauthorized access to your account. Ammu is not responsible for any loss or damage arising from your failure to maintain account security.

8. Intellectual Property

All content on the Ammu website — including text, images, logos, product descriptions, and design — is the property of Ammu and is protected under applicable intellectual property laws. You may not reproduce, distribute, or use any content from this website without our express written permission.

9. Prohibited Use

You agree not to use Ammu for any unlawful or prohibited purpose, including but not limited to:

Placing fraudulent or unauthorized orders.
Attempting to disrupt or harm our website or systems.
Reselling our products commercially without prior written consent.
Misrepresenting your identity or affiliation when contacting our team.

10. Disclaimer of Warranties

Our products are natural and handmade. While we maintain high quality standards, individual results may vary based on usage, storage, and personal health conditions. Our products are not intended to diagnose, treat, or cure any medical condition. Consult a healthcare professional before use if you have specific health concerns or allergies.

11. Limitation of Liability

To the fullest extent permitted by law, Ammu shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability to you for any claim shall not exceed the amount paid for the specific order in question.

12. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of courts located in India.

13. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon being posted on this page. We encourage you to review this page periodically. Continued use of our platform after any changes constitutes your acceptance of the updated terms.

Contact Us

For any questions about these Terms & Conditions, please reach out to our team.

Support email: support@ammu.in